Part1

Digital transformation in four (not so) easy steps: Part One

It’s true. This internet thing looks like it really might catch on. It’s a revolution, these meme-things tell me. Infographics cry about skyrocketing take-up rates and omni-channel proliferation. Our competitors have Chief Digital Officers, Disruptive Innovation Evangelists and UX/CX Champions. To become “digital”, we need a few of those too – ASAP and preferably with…